Frequently Asked Questions (FAQs)

 

Question: Can I return product after purchase

 

Answer: Product can be returned if unused and packaging is still intact and not open. We do not accept any used and open items. Item must be return within 14 days from the date of purchase.

 

Question: Can I exchange product for different size?

 

Answer: Yes, you can exchange product for different size if size does not fit. We allow exchange only once.

 

Question: How do I get refund for returned product?

 

Answer: Refund is credited back to the card used at the time of purchase. Refund is issued only for unused and intact packaging product returned within 14 days from the date of purchase.

 

Question: How do I contract customer service?

 

Answer: Please send an e-mail to: mybeautyonlinestore@gmail.com